Opportunities and Restrictions of Online Communication in Higher Educational System

Abstract

The development of information and communication technologies, the definition of the content and direction of current policy in education, the formation of feedback channels with students - all these are the ways to increase the effectiveness of modern higher education. The partial transition of universities to the online environment is the challenge of our time. On the one hand, modern communications provide new opportunities for interaction between teachers and students. On the other hand, face the formalism and unwillingness (technical, moral, etc.) of their full application. The research aims to analyze the current state and potential of online communication between teachers and students in the higher education system. The article discusses the features of the use of new communication technologies in university teachers' activities in the interaction with students. The possibilities of modern means of communication for effective cooperation and implementation of the educational process are investigated. The problems and possibilities of using online education in crises are considered. The readiness of teachers to interact with students through modern communication technologies is analyzed. The satisfaction of students and teachers with online interaction and distance education is revealed using survey methods. The conclusions outline the problem and promising aspects of modern online communications, their impact on increasing distance education efficiency, and predicting possible options for its further use. (C) 2021 Published by European Publisher.